Our primary carrier is USPS. We use their services and can ship anywhere in the Contiguous USA.
Shipping Costs
Shipping costs are based on a flat rate of $9.95 on orders totalling up to $74.99. Shipping is free with a purchase of $75.00 and over. No handling fees are applied.
Timing
Orders are shipped five days a week (no service on Saturday or Sunday) between the hours of 9:00 am and 5:00 pm. USPS only delivers to street addresses. Please do not use PO boxes as this will cause delays and possibly cancellation/return of your order.
Cancellation of orders is not permitted once the ordered products have shipped.
Receipt of Goods
Delivery will be made to the indicated address. You are not required to accept the delivery in person. By agreeing to these Terms and Conditions you are authorizing A Better Bake Shop, LLC to deliver and leave your order at the indicated address without a signature or confirmation of receipt. If we are unable to fulfill your order for any reason, the order will be canceled and you will be refunded all charges. Your order will arrive with a listing of all of the items you have received and were billed for. If you have a question about your order, please email us at [email protected].
A Better Bake Shop, LLC does not accept returns or exchanges. In the event that your shipment or the products are defective, please email us with the “Best By” date stamped on the product and we will replace your order or issue you a refund at our discretion.
Delays
A Better Bake Shop, LLC shall not be liable for any failure or delay in shipping, delivery, or the quality and state of products upon delivery to the extent said delays or quality issues are proximately caused by circumstances beyond A Better Bake Shop, LLC’s reasonable control and occurring without its fault or negligence, including, without limitation, failure of suppliers, subcontractors, and carriers, inclement weather, acts of god, government action or strife. If your designated delivery location is inaccessible, rendering the chosen carrier unable to make the delivery, we will contact you to determine the best alternate location and additional shipping charges may apply.
Price and Availability
Every effort is made to ensure accuracy of prices and availability of the products featured on this Site, but this cannot be guaranteed. Prices may change and will be noted on the Site. As it is our goal to always provide fresh, high-quality products, from time to time certain products may be unavailable due to market conditions beyond our control or to quality that is below our standards. Therefore, we reserve the right to limit the quantity of a particular product that you may order.
Payment
Credit and certain debit cards are the only forms of payment accepted by A Better Bake Shop, LLC. Your credit card will be charged the actual cost that is determined at checkout. A Better Bake Shop, LLC will not process orders that use an incorrect, expired, or over-the-limit credit card. We will make our best efforts to contact you if this occurs. In the event such an order is processed, however, A Better Bake Shop, LLC reserves the right to collect funds for any uncollected transactions owed to it or fees incurred by A Better Bake Shop, LLC.
If you fail to pay any costs or charges when due or if a redelivery fee is imposed, A Better Bake Shop, LLC may charge such amount directly to the credit card identified in your Customer Account Information and A Better Bake Shop, LLC may suspend or terminate your access to the Service. You shall be responsible and liable for any costs, including attorneys’ costs and collection costs, that A Better Bake Shop, LLC may incur in its efforts to collect any unpaid balances from you. Your right to use the Service is subject to limits established by A Better Bake Shop, LLC and/or by your credit card issuer.
A Better Bake Shop, LLC uses a third-party payment processing service, described fully in the Privacy Policy. A Better Bake Shop, LLC does not maintain credit card numbers on the Site. A Better Bake Shop, LLC does not charge sales tax for purchases made through the Site. If you live in a state that imposes a tax on your purchased products, it is your responsibility to declare these online purchases on your tax returns. A Better Bake Shop, LLC bears no responsibility for the withholding or payment of sales tax, where applicable by law and you agree to indemnify A Better Bake Shop, LLC against any applicable payments owed by you. For more information, seek advice from a tax professional.